HPHB & Insurance


HPHB does not participate in any insurance panels. We do provide documentation of our session(s) that can be submitted to your insurance company to request reimbursement for out-of-network services. Below is a list of questions you may want to ask your insurance company to gather information about your benefits:*


  • Does my policy include a mental health benefit?

  • Does my policy cover Clinical Social Workers?

  • Does my policy cover out-of-network Clinical Social Workers?

  • How much will my policy pay for an initial psychotherapy session coded at 90791?

  • How much will my policy pay for a 60-minute psychotherapy session coded at 90837?

  • How much psychotherapy is covered per year?

  • Is my mental health deductible part of, or separate from, my medical deductible?

  • What is my yearly mental health and/or medical deductible?

  • How much of my deductible have I met this year?

  • Can I pay my therapist out-of-pocket and submit my session receipts for reimbursement?

  • To whom should I mail or fax the receipts?

  • Once I mail in a receipt, how long before I receive a reimbursement check?

  • Do you require pre-approval or pre-certification of sessions?

  • Who must obtain the pre-approval or pre-certification?

  • Can this be done over the phone? If not, what is the procedure?

  • How many sessions will likely be pre-approved at a time?

  • Who should be contacted to authorize the pre-approval?

  • Is there anything else I should know?

  • Remember to note the name and phone number of the person you spoke with.

*These questions are for informational purposes only and should not be considered legal, medical or financial advice.


As you are gathering information about the support and resources available to you, please feel free to call  for a free-of-charge phone consultation to talk about HPHB might be able to help you and your family.